A furnace that won't ignite, short-cycles, or keeps tripping its limit switch needs more than a reset in Old Lyme winters. Every visit includes a carbon monoxide safety check, standard, not an upsell.
A short list of components causes most Furnace Repair calls: ignitor, flame sensor, gas valve, heat exchanger. We test with real equipment, not parts-cannon guessing.
What doesn't change from visit to visit.
Every repair includes a CO check, not optional.
No-heat calls in Old Lyme get priority routing over routine work during cold snaps when it's cold.
Ignitor or heat exchanger, the price is quoted and approved before work begins.
Both fuel types get the same trained tech, no exceptions.
Six repairs that cover most of our winter calls.
These two parts are behind most no-heat visits, usually a same-visit fix.
Gas valve testing confirms the fault before we recommend replacing it.
A cracked heat exchanger can leak combustion byproducts into the airflow — we inspect with a scope and analyzer rather than assuming based on age.
We test both before condemning the control board.
Older Old Lyme furnaces with standing pilots have their own failure points — thermocouples, pilot orifices, draft issues that newer ignition doesn't have.
We rule out wiring issues first to avoid overcharging for parts you don't need.
Four steps, safety checked at every one.
Tell us what the furnace is doing and we'll get someone moving.
Truck arrives stocked with common ignitor, flame sensor, and control parts ready to diagnose and often repair same visit.
Safety and diagnostic checks come first, then a flat-rate quote.
We re-check CO before signing off, backed by warranty.
Recent reviews from winter heating calls.
Pilot light kept going out on our older furnace every few days. Tech identified a failing thermocouple that two other companies had overlooked.
— H. Delacroix, homeowner
Furnace made a loud bang on startup that scared the whole family. Turned out to be a delayed ignition issue from a dirty burner, cleaned and resolved same visit.
— F. Ibekwe, homeowner
Called about a gas smell near the furnace closet and they had someone here within the hour to confirm it was safe before doing any repair work.
— Q. Whitmore, homeowner
Landlord here with an older building, they've kept three separate furnace units running through two winters without a single emergency callout.
— Z. Andreou, landlord
Common questions before a Furnace Repair visit.
Clicking without ignition often points to the ignitor, but we confirm with a resistance test before quoting.
Yes — it can let combustion gases into breathing air, we won't run a confirmed-cracked unit, taken seriously.
Yes, included at no extra charge, no upcharge.
Yes — thermocouple and draft-related repairs are covered.
We prioritize no-heat situations even during high demand.
Common parts are stocked, rare ones may need next-day ordering to finish the repair.
We dispatch heating techs throughout Old Lyme — call to confirm.
Confirm Coverage
